1. Definitions

• “Company” refers to AusVape Vault.

• “User” or “You” refers to the individual or entity accessing or using the Website.

• “Service” refers to the products and services offered through the Website.

2. Use of the Website

• Eligibility: By using our Website, you confirm that you are at least 18 years old or have parental consent.

• Account: You may need to create an account to access certain features. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

3. Products and Services

• Product Information: We strive to ensure that the information about our products is accurate and up-to-date. However, we do not guarantee the accuracy or completeness of the product descriptions, pricing, or availability.

• Orders: All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in product information, or suspected fraud.

4. Payment and Billing

• Payment Methods: We accept various payment methods as detailed on our Website.

• Billing: By placing an order, you authorize us to charge the payment method provided. All transactions are processed securely.

5. Shipping and Delivery

• Shipping: We will make reasonable efforts to process and ship orders promptly. Shipping times may vary based on your location and other factors.

• Delivery: Risk of loss or damage to products passes to you upon delivery.

6. Returns and Refunds

• Returns & Refunds: If you experience an issue with your purchase or would like to request a return or refund, please contact our Customer Service team at support@ausvapevault.com or through the contact form on our Website. Requests will be assessed in accordance with these Terms and applicable Australian consumer laws. Approved refunds will generally be returned to the original payment method.

Full details are set out in our Returns and Refunds Policy.

7. Intellectual Property

• Ownership: All content on our Website, including text, images, and logos, is the property of AusVape Vault or its licensors. Unauthorised use of our intellectual property is prohibited.

8. User Conduct

• Prohibited Activities: You agree not to engage in activities that are illegal, harmful, or disruptive to the Website or its users.

• Content: You are responsible for any content you post or transmit through the Website and must ensure it does not violate any laws or third-party rights.

9. Limitation of Liability

• Disclaimer: Our Website and its contents are provided on an “as is” basis. We disclaim all warranties, express or implied, to the fullest extent permitted by law.

• Liability: We are not liable for any indirect, incidental, or consequential damages arising from your use of the Website or products purchased.

10. Privacy

• Privacy Policy: Our Privacy Policy outlines how we collect, use, and protect your personal information. Please review it to understand our practices.

11. Changes to Terms

• Updates: We may update these Terms from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of the Website constitutes acceptance of the revised Terms.

12. Governing Law

• Jurisdiction: These Terms are governed by and construed in accordance with the laws of, Australia. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the courts in, Australia.

13. Contact Us

• If you have any questions or concerns regarding these Terms, please contact us at:

  Email:  support@ausvapevault.com.au